A Failed Dishwasher Repair, A Stopped Payment And A Collection Agency: Who Wins?

by Categorized: Consumer Rights, Customer Service Date:

hc-bottom-line-bosch_opt.png

This weekend’s Bottom Line column:

Sylvia Orcutt of Kensington was so happy when Bosch replaced a defective dishwasher last year that she almost forgot about the troubled original.

The sparkle in her eyes disappeared, however, when she received a notification in February from a collection agency seeking $287, including fees, linked to an old repair bill.

What?

More . . .

The Courant is using Facebook comments on stories. To comment on courant.com articles, sign into Facebook and enter your comment in the field below. Comments will appear in your Facebook News Feed unless you choose otherwise. To report spam or abuse, click the X next to the comment. For guidelines on commenting, click here.