Consumer Reports: Verizon No. 1, AT&T Last In Mobile Service

by Categorized: Telecom Date:

Verizon remains the highest-rated mobile-phone service, AT&T the lowest, in the latest reader-service ratings announced this morning by Consumer Reports.
Verizon received high grades for voice and data service quality. It also highly regarded for staff knowledge and resolving problems. Sprint, T-Mobile, and AT&T received middle-of-the-pack or low scores. Readers singled out voice and text service quality as especially low.
Despite finishing last overall in the rankings, AT&T was rated first in 4G network service with the fewest reader complaints.
The complete rankings are available at and in the January 2013 issue of Consumer Reports, now on newsstands.

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