Despite Confirmation, Her Trip Booked On Hotwire Vanishes (A Wedding Awaits)

by Categorized: Travel Date:

HC JetBlue.jpg
This weekend’s Bottom Line column:

Online travel agencies like Hotwire make it easy to book an entire trip, from flights to hotel to car rentals.

In late October, Kimberly Johnson of Manchester, says she booked a flight for three to Tampa, Fla., on JetBlue, rented a car and got trip insurance for her cousin’s wedding that was only two weeks away.

The airline tickets cost $869.40, the Alamo car rental $23.30 a day for three days and trip insurance for $39.12, bringing the total, with taxes, to $1,008.19. Like most travel sites, Hotwire gave Johnson a reference number.

But when Johnson didn’t get an invoice or purchase confirmation, she returned to the website — yet found neither.

More . . .

The Courant is using Facebook comments on stories. To comment on courant.com articles, sign into Facebook and enter your comment in the field below. Comments will appear in your Facebook News Feed unless you choose otherwise. To report spam or abuse, click the X next to the comment. For guidelines on commenting, click here.