Movie-Theater Gift Card Isn’t Honored In The Area, So Why Is It Sold Here?

by Categorized: Consumer Complaints, Customer Service, Gift Cards Date:

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Today’s Bottom Line column:

Q: “Many stores sell Fandango gift cards. The problem is that no movie theater in [the area] accepts these gift cards. Our friends received Fandango gift cards for Christmas that were purchased at Kohl’s. Fandango refused to refund the purchase. Kohl’s did refund the purchase, but they did not have to.

“These cards should not be sold in Connecticut since they have no value at all major movie complexes. They tried other areas including the Greater Springfield area, and again the answer was ‘no’ to these gift cards. It would be nice if you could give your readers a heads up on Fandango.”

Ron Boudreau, Enfield

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