This weekend’s Bottom Line column:
Like a lot of cable-service expatriates, Steve Ambrosini thought he could get a better deal somewhere else. Contemplation over, he called DirecTV.
Oh, yes, he could definitely save some money with the satellite provider.
“We went through the list of freebies, specials, promos and discounts,” he says, “and came up with a monthly total of $50.99 for the first year.”
Sold. Ambrosini, a Wethersfield resident, agreed to a two-year contract. About 36 hours after the installer bolted a satellite dish to his roof and set up the receiver, however, he was ready to cancel the contract. That’s when he found out a subscriber has only 24 hours to cancel without a deactivation charge.
The post-24-hour deactivation fee, Ambrosini discovered, was $450. Any dispute, he was told, would be resolved through binding arbitration.