She Wants Refund From Lowe’s, Not New Installation, For Defective Carpet

by Categorized: Consumer Rights, Customer Service Date:

This weekend’s Bottom Line:

Why, you may be asking, is The Bottom Line writing about a woman from Riverside, Calif., with a new-carpet problem?

Because TBL gets around, baby. That’s why!

Linda Dinh, of Riverside, wasn’t happy that a carpet she purchased at a local Lowe’s suddenly started shedding fibers. She searched online and found a similar experience in TBL’s account last November of a carpet purchased at Lowe’s by Susan Stern of New Hartford.

More . . .

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