Staples, Visa Won’t Pay For Her ‘Expired’ Rebate Card

by Categorized: Uncategorized Date:

This weekend’s Bottom Line column:

Gift cards are often the perfect gift for the business that issues the cards. Of the $110 billion in gift cards purchased last year, the research company CEB TowerGroup estimates $1.7 billion will go unused.

Judie Platkin of Simsbury realized this spring she still had a gift card’s close relative, a rebate card linked to a printer she bought at Staples in 2010. She took the $50 card, now expired, to the Avon Staples, where she says the store refused to honor it. The issuer, Visa, also noted the expiration date and declared the card dead.

Isn’t Connecticut home of the never-expiring gift card (and the Charter Oak)?

More . . .

The Courant is using Facebook comments on stories. To comment on articles, sign into Facebook and enter your comment in the field below. Comments will appear in your Facebook News Feed unless you choose otherwise. To report spam or abuse, click the X next to the comment. For guidelines on commenting, click here.

One thought on “Staples, Visa Won’t Pay For Her ‘Expired’ Rebate Card

  1. Anonymous Comment Leaving Guy

    Your article says that it is illegal in CT to charge any kind of surtax based on payment method (like a debit card or credit card).

    How, then, does Farmington get away with charging people a “convenience fee” (a surcharge by a-not-really convenient name) to use a credit card to pay their tax bills?

    Quoted from town’s website, “Use of a credit/debit card will incur a convenience fee of 2.95% per transaction, with a minimum charge of $1.00.”

Comments are closed.