Staples, Visa Won’t Pay For Her ‘Expired’ Rebate Card

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This weekend’s Bottom Line column:

Gift cards are often the perfect gift for the business that issues the cards. Of the $110 billion in gift cards purchased last year, the research company CEB TowerGroup estimates $1.7 billion will go unused.

Judie Platkin of Simsbury realized this spring she still had a gift card’s close relative, a rebate card linked to a printer she bought at Staples in 2010. She took the $50 card, now expired, to the Avon Staples, where she says the store refused to honor it. The issuer, Visa, also noted the expiration date and declared the card dead.

Isn’t Connecticut home of the never-expiring gift card (and the Charter Oak)?

More . . .

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One thought on “Staples, Visa Won’t Pay For Her ‘Expired’ Rebate Card

  1. Anonymous Comment Leaving Guy

    Your article says that it is illegal in CT to charge any kind of surtax based on payment method (like a debit card or credit card).

    How, then, does Farmington get away with charging people a “convenience fee” (a surcharge by a-not-really convenient name) to use a credit card to pay their tax bills?

    Quoted from town’s website, “Use of a credit/debit card will incur a convenience fee of 2.95% per transaction, with a minimum charge of $1.00.”
    http://www.farmington-ct.org/town_services/tax_office/index.html

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