The Biggest Consumer Complaints Of 2013

by Categorized: Consumer Complaints, Uncategorized Date:

hc-bottom-line-ftc
This weekend’s Bottom Line column:

Scammers don’ have to file annual reports. The Federal Trade Commission does it for them.

The FTC received more than 2 million complaints in 2013, most frequently about identity theft (290,056). American consumers reported $1.6 billion in fraud losses, according to the FTC’s just-out Consumer Sentinel Network Data Book.

In Connecticut, the state Department Of Consumer Protection received more than 6,000 complaints in 2013. With identity theft and fraud complaints typically channeled to the FTC, the state’s Top 10 runs heavy with complaints about fuel and home improvement or new-home construction.
Fuel oil companies were the 2013 complaint leader with 567, many related to the abrupt closing last fall of Ace Oil in Meriden. As usual, people complained about gas pumps (194), even free air (28).

More . . .

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