Why Do Stop & Shop Gas Rewards Expire?

by Categorized: Customer Service Date:
(Hartford Courant File Photo)

(Hartford Courant File Photo)

Today’s Bottom Line column:

Gas rewards points, savings bonds and the common meaning of “scheme” in different parts of the world have found their way into today’s edition of “Is It Just Me?”, where no question is too small for The Bottom Line.
Remember, it’s not just you. Other people want to know, too. Send appropriately benign questions to The Bottom Line at khunt@courant.com.
Q: “I have a concern about how Stop & Shop manages their gas rewards program. Consumers can accumulate points by shopping at Stop and Shop. Once a consumer has earned 100 points (spending $100 in groceries) they can receive 10 cents off per gallon of gas at participating gas stations. The amount will increase depending on how much is spent.
“The concern I have with this program is there is an expiration date on the gas rewards points. Consumers may have finally spent $100 and reached the 10 cents off per gallon but when they go to fill their tank and redeem their points that is when they learn the points are no longer available.

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