Aetna CEO Mark T. Bertolini on Monday told CNBC’s Squawk Box that testing of the federal government’s health exchange is happening on the fly after an expectedly difficult launch on Oct. 1.
Bertolini said Aetna helped the federal government build blueprints for the health exchange, an online marketplace where people buy medical coverage offered by private insurers.
“As they started missing deadlines, we were pretty convinced that it was going to be a difficult launch,” Bertolini said on Squawk Box.
A major part of the Affordable Care Act, often called Obamacare, was the launch on Oct. 1 of online health insurance marketplaces where people can buy health insurance. Some states designed and are operating their own systems, including Connecticut. Others are defaulting to the federal government for the online shopping, and there have been some technical problems on the federal level.
Bertolini said the way to implement a project of this scope and size is do a series of tests for units, applications, integration, scale and user experience.
“That’s happening on the fly,” Bertolini said of testing.
A major question that still remains is whether people will sign up to make it work, Bertolini told CNBC.
For CNBC’s report, click here.