Insurance Department Recoups $1.3 Million For Consumers In First Quarter

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The state Insurance Department said Thursday it recouped $1.3 million on behalf of policyholders and collected $902,000 in fines against insurers during the first three months of the year.

The department’s Consumer Affairs Unit handled more than 1,800 complaints and inquiries from consumers who had unresolved problems with their insurance coverage from January through March. Most of the funds recovered for policyholders were related to health insurance, followed by homeowners’ and farmers’ coverage, life and annuities, automobile and other coverage.

The department’s Market Conduct division fined insurers $902,000 during the first quarter of the year, which is money put into the state’s General Fund. Fines were a result of problems such as untimely claim payments and improper licensing of an insurance company.

“The department regularly helps hundreds of policyholders each year settle disputed claims, have their policies reinstated or gain a better understanding of their coverage,” said Insurance Commissioner Thomas B. Leonardi, head of the department. “As we head into the Atlantic hurricane season, it is extremely important that homeowners know exactly what their policy covers and the department’s Consumer Affairs Unit is a free resource they can use to help determine that.”

About Matthew Sturdevant

Full-time staff journalist at The Hartford Courant and magazine freelancer with a master's degree in writing from Dartmouth. My work has appeared in The Los Angeles Times, The Chicago Tribune, Taiwan News, The Baltimore Sun and many other news sources. My blog has been referenced by Politico.com, the Kaiser Family Foundation, the Georgetown Law Library and a number of organizations in healthcare and business. Sturdevant’s blog is "a well-written wealth of ideas," said The Donald W. Reynolds National Center for Business Journalism, (businessjournalism.org, May 18, 2011). I have experience writing for newspapers, magazines, Web sites and blogs as well as shooting and editing video. I made regular appearances on news-talk radio and on the NBC affiliate station in Corpus Christi, Texas. I made occasional appearances on the Fox affiliate in Connecticut promoting Hartford Courant articles.

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