LAZ Parking Adds “Customer Care” Center in Hartford

by Categorized: Downtown Hartford Date:

LAZ Parking, which manages 2,000 locations in 25 states, has opened a national “customer care” center at its corporate headquarters on Lewis Street in Hartford.

The center is expected to employ 15 in its first months of operation.

The center will offer remote, around-the-clock assistance to LAZ parkers, linking them directly to center employees. The employees will help parkers resolve problems, process transactions, trouble shoot equipment malfunctions and handle safety issues.

“As the parking industry becomes more and more automated, the center’s functions will also increase to provide an even greater added value for our customers and clients,” Alan Lazowski, LAZ’s chairman and chief executive, said.




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9 thoughts on “LAZ Parking Adds “Customer Care” Center in Hartford

  1. sue

    Wow, did DANNY BOY give Laz some of OUR tax dollars to create this great jobs. Should have plenty of applicants with all the job losses announced over the past few months

  2. J M

    This is great news for LAZ and for Hartford. I work and live near Lewis Street, which is a beautiful, historic lane. Perhaps some of those hired will be interested in checking out the commute to work (bound to be less than two minutes long) from Trumbull on the Park or, in a couple years, from the apartment conversion to be undertaken at 36 Lewis.

    1. mc

      Those jobs are call center jobs and they will not be able to afford the apartments you mentioned.

  3. Joseph

    Um, yeah, JM, doubt that will happen as the Customer Center Reps will be getting paid enough to go back to, at the least, the West End. They won’t be able to afford the apartments anywhere near there except maybe the one near the train station which is mixed-income.

    1. mike

      The West end is a high end area, you clearly know not of what you speak. I assume you meant north end.

      regardless, many of the new projects happening in downtown will include some income regulated housing so person making less than the 63000 per year median can afford them. So it is likely these workers as well as the bar tenders, waiters, etc will be renting these places.

      1. Joseph

        Um, considering I live on the West End I have an idea, there are two sides that contrast off of Farmington Avenue. The northern side of Farmington is working class to middle, the southern side usually section 8 to working class. Ad if you make anywhere near $63,000, you wouldn’t be working for Laz parking as a rep. Where are you, on Mars?

  4. Rosie

    New jobs are new jobs! There are now 15 more people on a payroll and working. Feeding there families and in a company known for providing growth opportunities for its people. Hartford needs more of this – a new high tech venture right downtown and with a CT based national company – how often are we hearing that? Good going LAZ!

    1. mike

      This is so true.

      its also great that he is getting involved in development aT 101-111 PEARL street around the curner. he built a huge company and sold half of it a little while back. he has money and influence, and it seems is finally using that money and influence to help the city while helping himself. I am all for it.

      I want to see some of his surface parking lots turn into buildings with underground garages.

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