Connecticut Health Exchange Gets High Marks for Transparency

by Categorized: Health, Transparency/FOI Date:

In a era of diminishing government transparency, the investigative news site Pro Publica is giving a shout-out to Connecticut and other states for their openness in providing statistics on consumer interest in health care exchanges set up as part of Obamacare.

While federal officials appear reluctant to talk numbers, several states are providing an open window on the progress of the exchanges, which are prompting lots of consumer research, but still relatively small numbers of enrollees.

In the Nutmeg State, Access Health CT, the quasi-public agency running the exchange, is publishing daily updates on its interaction with consumers. (As of Friday: 126,055 website visits, 10,997 phone calls answered, 1,979 applications processed.)

“Federal officials have proudly proclaimed the number of visitors to the healthcare.gov site,” Pro Publica Reporter Charles Ornstein reports. “But they have declined numerous opportunities to provide enrollment figures.”

By contrast, Ornstein writes, “Those interested in what transparency looks like can check the states.” In addition to Connecticut, the Pro Publica article cites transparency initiatives in Kentucky, Maryland and Washington state.

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